Returns & Exchanges
At Omni, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel and accessories. Simply ensure items are in their original condition with tags attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging and secure the pre-paid shipping label provided via email to the outside of the box.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing